Privacy Policy

Effective Date: November 2026

UMS METAL BUILDING SYSTEMS, LLC (“UMS METAL,” “Company,” “we,” “our,” or “us”) respects the privacy of visitors to its website and is committed to protecting the personal information provided to us. This Privacy Policy describes the types of information we may collect through our website, how such information may be used, and the circumstances under which it may be disclosed.

1. Information We Collect

We may collect information that visitors voluntarily provide when using our website, submitting an enquiry, requesting product information, contacting our sales team, or otherwise communicating with us.

Such information may include, without limitation:

Name, company name, job title, and business address;
Email address and telephone number;
Project details, product interests, and enquiry information;
Any other information voluntarily submitted through website forms or other communication channels.

We may also collect certain information automatically when visitors access our website, including IP address, browser type, device information, pages visited, referring websites, and information regarding interactions with our website.

2. Use of Information

Information collected through our website may be used for legitimate business purposes, including:

Responding to enquiries and requests for product information;
Providing quotations, catalogs, technical documentation, and other requested materials;
Managing customer, distributor, and business partner relationships;
Communicating regarding our Products and Services;
Managing and improving our website and its functionality;
Analysing website traffic, visitor behaviour, and website performance;
Supporting our marketing, advertising, and business development activities;
Complying with applicable legal and regulatory obligations.

3. Website Analytics, Advertising, and CRM Services

UMS METAL uses third-party platforms and services to operate, analyse, improve, and promote its website and business activities.

These services may include the following:

(a) Wix

Our website is hosted and operated through Wix. Wix may collect and process certain technical and usage information, including website activity, device information, and visitor interactions, to provide website functionality, security, analytics, and performance-related services.

(b) Google Analytics

We use Google Analytics to analyse website traffic, understand how visitors interact with our website, evaluate website performance, and identify opportunities for improvement. Google Analytics may use cookies and similar technologies to collect information regarding website visits and interactions.

We may use Meta technologies, including Meta Pixel and related business tools, to measure the effectiveness of our advertising campaigns, understand visitor interactions, and support marketing and advertising activities on Meta platforms, including Facebook and Instagram. These technologies may collect information regarding website visits, actions, and interactions.

(d) HubSpot

We use HubSpot as a customer relationship management (CRM) and marketing platform to manage business enquiries, maintain contact records, organise communications, and support our marketing and customer relationship activities. Information voluntarily submitted through our website forms may be processed through HubSpot for these purposes.

These third-party providers may process information in accordance with their respective privacy policies and applicable terms. UMS METAL does not control the independent privacy practices of these providers.

4. Cookies and Similar Technologies

Our website and the third-party services described in this Privacy Policy may use cookies, pixels, tags, and similar technologies to support website functionality, analyse visitor activity, measure advertising performance, and improve the browsing experience.

Visitors may manage or restrict cookies through their browser settings and, where available, through the cookie preferences provided on our website. Disabling certain cookies or similar technologies may affect the availability or functionality of certain website features.

5. Disclosure of Information

UMS METAL does not sell personal information collected through its website.

We may disclose information to third-party service providers that assist us in operating our website, analysing website activity, managing customer relationships, providing communications services, or supporting our business and marketing operations. Such providers may process information on our behalf or in accordance with their own applicable privacy policies.

We may also disclose information where required by applicable law, regulation, legal process, or governmental request, or where such disclosure is reasonably necessary to protect our rights, property, operations, or safety.

Notwithstanding any other provision of this Privacy Policy, mobile information and text messaging consent data are subject to the specific restrictions set forth in Section 6 below.

6. SMS and Text Message Communications

Visitors may voluntarily provide their mobile telephone numbers and expressly opt in to receive SMS or text message communications from UMS METAL through designated website forms or other approved channels.

Where consent has been provided, UMS METAL may use the submitted mobile telephone number to send text messages relating to enquiries, requested information, business communications, and other purposes disclosed at the point of consent.

Message frequency may vary. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing any goods or services from UMS METAL.

Recipients may opt out of receiving future text messages at any time by replying STOP. For assistance, recipients may reply HELP or contact UMS METAL using the contact information provided in this Privacy Policy.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. Any other mentions in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. If you wish to be removed from receiving future communications, you can opt out by texting STOP.

End users opt in by filling out the form at umsmetal.com/contact. They provide their telephone number and check a box to consent to receive SMS messages from UMS Metal Building Systems USA LLC.

7. Data Security and Retention

UMS METAL maintains reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Personal information may be retained for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, maintain business records, manage ongoing business relationships, resolve disputes, and comply with applicable legal obligations.

No method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, UMS METAL cannot guarantee the absolute security of information transmitted through or stored on its website.

8. Privacy Rights and Requests

Depending on the visitor’s place of residence and applicable law, visitors may have certain rights regarding their personal information, including the right to request access to, correction of, or deletion of such information.

Requests concerning personal information may be submitted using the contact information provided below. UMS METAL may request additional information reasonably necessary to verify the identity of the person making such a request.

9. Third-Party Websites

Our website may contain links to websites or services operated by third parties. UMS METAL is not responsible for the privacy policies, content, or practices of such third parties. Visitors are encouraged to review the applicable privacy policies before providing information to any third-party website or service.

10. Children's Privacy

Our website and business activities are intended for business and professional audiences. UMS METAL does not knowingly collect personal information from children under the age of 13.

11. Amendments

UMS METAL reserves the right to amend or update this Privacy Policy from time to time to reflect changes in its business practices, website functionality, third-party services, or applicable legal requirements. Any amendments shall become effective upon publication of the revised Privacy Policy on our website.

12. Contact Information

Questions, concerns, or requests relating to this Privacy Policy may be directed to:

UMS METAL BUILDING SYSTEMS, LLC

11417 Irving Park Rd. Suite Number: B-16, Franklin Park, IL 60131-3882
United States

Email: sales@umsmetal.com
Website: https://www.umsmetal.com